FAQs
Questions you may have about finding a Nanny or working as a Nanager.
What is a Nanager?
A Nanager is a childcare professional who combines exceptional nanny services with effective home management. The children remain the number one priority at all times, but alongside that we help with other tasks as well. Each Nanager has qualities that make them suitable for a role. All have a proactive nature, great people skills, and at least two years of relevant experience. Some even have qualifications in a relevant field.
Can I claim a childcare rebate when using a nanny?
No, the Childcare Rebate is not available when using a nanny. There is one rebate called the In Home Care rebate that approves families in special circumstances. We are not a provider for the In Home Care rebate so we recommend you research online to find out more before finding a nanny.
But what does a Nanager actually DO?
A Nanager is a childcare professional who is a combination of Nanny and Home Manager. Finding a nanny for your family begins with listening to your needs. We’ll seek out nannies who can provide the right mix of childcare, family, and household support for you. We’ll prioritise a routine based on your needs.
Duties can include:
- Planning developmentally-appropriate activities and outings
- Laundry
- Cooking/prepping meals
- Helping you to maintain a tidy and organised home.
Who would make an ideal Nanager?
- Career nannies wanting to professionalise their service
- Childcare workers looking for a change
- People who have raised their own children and want a job where they can nurture others.
- Teachers looking for a change.
Where did the concept come from?
Founder, Lauren Brown, was a professional nanny who ran her nanny service as a small business, working 1-2 days a week for multiple families. She built a reputation of being willing to go beyond childcare and extend her services to the home. Lauren realised that more families were in need of finding a nanny who could provide the same flexible help. Lauren created and trademarked the word Nanager™ to revolutionise the role nannies play in Australian homes.
How are we revolutionising the industry?
Nanagers… The Nanny Industry is evolving and growing faster than ever here in Australia. Being a nanny is no longer a job to fill the time, it’s a valid career choice. We support nannies in finding a nanny role they love, in a setting where they are valued.
Families… We educate families on how to utilise their Nanager service effectively to revolutionise their lives and careers. We offer advice, tools, and management services to support families in finding a nanny that meets their needs. We help families to establish and maintain strong professional relationships with their Nanagers. Our team is made up of experienced nannies and parents who understand your needs.
Corporates… We work with companies to roll out the Nanager solution to their working parents. The Nanager Initiative is a diversity inclusion model we’ve created to help corporates connect with working parents, understand their needs, and provide solutions in the form of Nanagers in the home. We also provide events with tailored professional advice, and workshops aimed at helping families juggle the chaos that comes with raising a happy family while still building a strong career.
How much does it cost?
Each service varies based on family needs and other factors, so we are happy to provide you with a quote once we receive information about your Nanager needs. When finding a nanny for you we will support both parties in the negotiation stages.
How do I pay my Nanager?
Families will have the most success finding a nanny when they offer legal and fair employment. Nanager offers easy employment solutions and will support you in negotiations. We can ensure your Nanager is taken care of with legal and fair conditions. Once you’ve found the right fit, we encourage you to work with a payroll company like our partner NannyPay to employ your nanny directly.
Who hires a Nanager?
Families who want support. Parents hire us to help manage the chaos of trying to juggle a family and household alongside other pursuits. Companies also engage us to handle the mental load of finding a nanny as an added benefit to support their valued employees. How nice!
What is a Nanager's typical schedule?
We understand that each family needs a different level of support. Our expert team will work with you to ensure you get the most value from your Nanager service.
We require Nanager shifts to be at least 7 consecutive hours in order to set parents up for success in finding a great candidate who will commit to supporting their family.
What are the minimum requirements a Nanager must hold?
- Valid Working with Children Check
- Valid First Aid certificate (HLTAID012 or HLTAID011)
- Valid CPR certificate (HLTAID009)
- 2 years of experience working with children (or equivalent)
- The right to work in Australia.
How can I become a Nanager?
If you tick all the listed requirements in the previous question, jump over to Nanny Jobs. Our Job Board is always up to date with available roles. We would love to support you in finding a nanny job that’s right for you. See a role you like? Please apply! Once your application comes through, you will receive information on the recruitment process and what’s required before we send you to meet the family.
If you want to discuss further, or find out about a particular job, you can get in touch with us via our recruitment team hello@nanager.com.au.
Can I still apply if I don’t have the minimum requirements?
We won’t place any applicants unless they hold the minimum requirements. We understand that some applicants will hold off getting their First Aid and CPR certificate until they get a role that requires it. Please shoot us an email if this is you and we can discuss further.
How do we ensure quality?
All our candidates are vetted well above national minimum quality standards. Once they meet minimum criteria, we process them through a written and video screening process and reference checks.
We go beyond recruiting for childcare to ensure our Nanagers have a proven track record of a strong work ethic, a proactive nature, and are experts in providing the type of support your family needs.